team is ready to support you. Reach out to us using the form below or through any of our contact channels.Fill out the form below and we'll get back to you as soon as possible.
Email Us
support@gonaija.net
We'll respond within 1 hour
Call Us
UK: +44 (0)1206 584001
Nigeria (WhatsApp or Telegram only): +234 814 744 7358
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Need urgent help during your trip? We're available 24/7 for emergencies.
Call NowIf your message is about a booking, include your booking reference (it starts with GN), the lead passenger's name and your travel date. That lets us answer in one reply instead of asking you for details.
For an urgent problem on or just before your trip, call rather than email. For anything else, the form or email reaches the same team.
United Kingdom: Gonaija Ltd, 1 Domitian Close, Colchester, CO4 5GY. Telephone +44 (0)1206 584001.
Nigeria: 1A Adeniji Street, Wempco Road, Ikeja, Lagos. WhatsApp or Telegram: +234 814 744 7358.
Many questions about payments, changes, refunds and travel documents are answered in our FAQ, and the support page brings our help guides together in one place.