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OUR CUSTOMER CARE SUPPORT LINE

is always available 24 / 7 round clock

Our customer support team offers a reliable solution to all your inquiries. Call today to clarify any pending issues so you can start booking.

FREQUENTLY ASKED QUESTIONS

FAQ

First, please check your spam or junk folder. If it's not there, wait 15-30 minutes as it can sometimes be delayed. If you still can't find it, please contact our customer support team at support@gonaija.net with your full name and booking reference number for assistance.

We accept PayPal and all major credit and debit cards (Visa, MasterCard, American Express, Discover). We also support payment through Apple Pay, Google Pay, and other regional payment gateways where available.

We recommend a few strategies:
  • Be Flexible: Use the "Flexible Dates" search tool to see prices across a range of dates.
  • Set Price Alerts: Sign up for fare alerts on your desired routes to get notified when prices drop.
  • Book in Advance: For popular destinations and peak seasons, booking early often secures better rates.
  • Browse Our Deals Page: Check our dedicated "Special Offers" section for limited-time offers and promotional discounts.

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